Store Policy
Requesting a Return or Exchange
To request a refund or exchange of an item, email with your order number and items you would like to return. Once approved, we will email you a return label for the items. Please pack and send items back in their original packaging. Upon receipt of your return, you will receive a refund as a store credit (minus the cost of shipping). We have the right to deny return credits if items received do not meet our return criteria. In this case, the items will be sent back to the customer without store credit.
Shipping Policies
Please allow 10-14 days for the shipping process. Orders are typically processed in 3-7 days, with an additional 5-7 business days for shipping. If you have not received your items after 14 days, please reach out to for assistance. Shop-Pêche is not responsible for damaged or lost packages due to the shipping process. However, if you incur issues, email us, and we will try to assist the best we can.
International Orders
We ship worldwide and provides free shipping on orders $200 and up. Once your order is processed (about 3-7 days), your items will be shipped with DHL/UPS and should arrive in an additional 5-7 business days.
Return and Exchange Policy
If you’re not satisfied with your order, we are happy to offer you store credit or process and exchange for eligible items. At this time, we do not issue refunds for orders. Returns must be requested within 14 days of receiving your order. Eligible items must be unworn, unwashed, free of damage, and have the original tags. Sale items, jewelry, sunglasses, and gift cards are final sale and not eligible for returns. Customers are responsible for shipping costs associated with returns and exchanges.